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Training
‘Sales - successful selling and customer care’ - SO2
Solves the problem of weak and inefficient selling and poor customer relationships - Trainer: Daniel Taciovski
What is really the sales? What customers buy? How buyer buys? Advice in sales. How to organize sales force? Teamwork and synergy in sales. Loyalty programs.
Expected result: Successful sales and quality relationships with customers.
Who should attend?
- Large and medium enterprise managers on all levels
- Owners and directors of small enterprises – entrepreneurs
- All organizations who need to increase their sales and achieve better customer service.
- Everybody who wishes to stimulate quality communication-relationship with customers, and increase selling efficiency
- What is really sales? – understanding of selling situation
- What buyers buy? – customer profile analyses
- How does buyer buy? Preparing successful sales presentation
- Sales adviser – improving sellers personality
- How to organize sales force? – teamwork and sales synergy
- Loyalty programs – how to prepare and implement them
- Company that faces the customer – essentials of CRM
- You will understand the importance of efficient sales process, in your organizations (any organization).
- You will discover how to practically improve your sales using the most advanced sales and communication methodology.
- You will learn on practical examples and through interactive workshops, how to make your selling process effective, and increase your sales performance and profitability.
1 business day training (7 hours)
Trainer - Milan Kukrika - Director of education - VEZA d.o.o.
Reservations and application: This interactive in-house training is performed in Serbian language, and according to pre-defined schedule, for groups of participants, per your individual requests.


