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Modern business education

Entrepreneurship training courses 'Business Knowledge'


S02 - Training ‘Sales - successful selling and customer care’

Solves the problem of weak and inefficient selling and poor customer relationships - Trainer: Daniel Taciovski
What is really the sales? What customers buy? How buyer buys? Advice in sales. How to organize sales force? Teamwork and synergy in sales. Loyalty programs..
Result: Successful sales and long term quality relationships with customers.

M01 - Training ‘Marketing - how to get and keep the customer’

Solves the problem of poor communication with customers and understanding their needs - Trainer: Daniel Taciovski
How to get necessary information from the market, how to create right messages to customers, how to find proper communication channels, how to create marketing plan?
Result: So that your customers become your sales and marketing department.

M02 - Training ‘Effective customer relationship management’

Solves the problem of inefficient customer and clients relationship management - Trainer: Milan Kukrika
Customer relationship management (CRM), or how to manage customer relations so you can better understand your customer base an increase their loyalty.
Result: Creating business culture based on quality relationships with customers.

Download Power Point presentation of our education and consulting services (1.1 MB)

These in-house trainings are readily available to oraganizations throughout the Balkans, Southern Europe, Mediterranean, and Middle East region, in:
Albania, Algeria, Armenia, Azerbaijan, Bahrain, Bulgaria, Croatia, Cyprus, Dubai, Egypt, France, Georgia, Hungary, Gibraltar, Greece, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lebanon, Libya, Malta, Monaco, Montenegro, Morocco, Oman, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey and United Arab Emirates.

NEW = Need better performance and effective change management? - KAIZEN



The list of all www.BusinessKnowledge.biz training courses


Creativity and innovation to competitive advantage training businessknowledge.biz from Miodrag Kostic


Public training "Japanese way for Business in Serbia” in Belgrade Chamber of Commerce - March 18th 2014

Please contact us at: info@businessknowledge.biz or call: +381 63 60 80 26


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